JALANDHAR: To enlighten the students with consumer rights, Innocent Hearts Group of Institutions organized a webinar under theme “Consumer Protection”. The resource person for the webinar was ChahatDhir (Public Prosecutors in criminal Justice System).

PunitKumari (Cultural Coordinator, Innocent Hearts Group) welcomed the guest speaker.

Chahatstated that consumer protection plays a vital role in national economy. It protects the buyers from unfair practices in the marketplace. She acquainted the students with types of consumer rights and their responsibilities also. Chahat stated that aconsumer must be acquired with proper knowledge and skills to utilize the product. One must purchase the products that will fulfill their immediate needs and also provide long term interest. The interesting area of discussion was to way out the e- consumer redressal. She also discussed the E-complaint facilities to register their complaints online. 

Dr. ShaileshTripathi(Director, Innocent Hearts Group) presented a vote of thanks to the resource person. He stated that consumers shouldknow their rights and must exercise them. Only then real consumer protection can be achieved.